Voucher Codes
Please note that each voucher / discount code may only be used once. The following applies to vouchers from campaigns in our newsletters, magazines, etc:
- Only one voucher code can be redeemed per order. Vouchers can, however, be used in combination with credit from a gift card
- Please check the expiry date of your voucher code
- Certain voucher codes cannot be used to purchase discounted items
- Voucher codes may only be valid for particular products and categories
- Voucher codes may have a minimum order value
- If you send goods back, we reserve the right to not renew the validity of your voucher code
Gift Cards
- Gift cards are valid indefinitely
- It is possible to use more than one gift card per order (these can also be used in combination with a voucher code)
- After placing an order, any value left on your gift card will be uploaded as credit in your Zalando customer account
- Your account balance can be found in your account
- If you return goods that have been purchased with a gift card the credit will be added to your customer account and you will be able to use it on future orders
- Gift card credit cannot be exchanged for cash
- There is no minimum order value for orders placed using a gift card
- Please note - gift cards can only be used on the country's store they were purchased on
- If you've already used a gift card, you can view your current balance below