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HELP & CONTACT

FREE delivery & returns

All About Zalando

Retour on demand with Zalando
Would you Adam and Eve it?
Book a free courier collection with On the dot.

1 hour collection slot at a time that suits you

For a limited test period you can return your Zalando order for free with the On the dot courier collection service.

On the dot will collect your order from your address between 8am and 8pm, seven days a week.

  • Book for collection within 60 minutes
  • Alternatively, book a 1 hour collection slot for later the same day or later in the week
  • The service is available from Monday to Sunday, between 8am and 8pm
  • Simply attach the Zalando return label and your parcel is ready to go! A courier will then come and pick up the parcel from the collection address - whether that's your home address, your office address, or anywhere in between.

Do you live in the Greater London area? Click here to book a collection slot with On the dot

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