accountaccountbagbagzalando logomenu


FREE delivery & returns

All About Zalando

Retour on demand with Zalando
Would you Adam and Eve it?
Book a courier collection with On the dot.

2 hour collection slot at a time that suits you

For a limited test period you can return your Zalando order with the On the dot courier collection service.

On the dot will collect your order from your address seven days a week.

  • Book a 2 hour collection slot in advance
  • The service is available from Monday to Saturday, between 8am and 8pm. On Sunday's the service is avaliable from 8am to 6pm.
  • Service fees may occur
  • Simply attach the Zalando return label and your parcel is ready to go! A courier will then come and pick up the parcel from the collection address - whether that's your home address, your office address, or anywhere in between.

Do you live in the Greater London area? Click here to book a collection slot with On the dot

map of berlin