accountaccountbagbagzalando logomenu

Help and contact

Free delivery & returns*

All about Zalando

Partner programme

Zalando Partner Programme
We launched the Zalando Partner Programme because we wanted our customers to have access to an even wider range of products and increased product availability. The Partner Programme has been developed for select partners who would like to take part in the Zalando shopping experience and who offer products from the following categories: clothing, shoes, accessories and sports.

We offer:

  • a strong presence in 15 European countries
  • a customer base that is growing all the time
  • the opportunity to reach new target groups
  • a friendly and helpful Customer service team

Selection criteria
We really want our customers to have a shopping experience that is unique and to take part in our Partner Programme we ask that you are able to meet the following conditions:

  • offer products in the following categories: clothing, shoes, sportswear and equipment, accessories (products from other categories will not be accepted).
  • free returns
  • 100 day returns policy
  • shipping with Hermes

Are you interested?
Does your brand have an online shop and meet all of the above criteria? Would you like to be part of our exceptional shopping experience? If so, send us an email introducing your brand to