What delivery options are available?

What delivery options are available?

We currently offer three delivery options for getting your order to you:

Hermes home delivery: Free*

  • Standard delivery: 3-5 days (Mon-Sat), excluding public holidays
  • Expected delivery date provided at checkout
  • For contactless delivery, you can include details of a safe place for your deliveries in the checkout or via the My Places feature in the Hermes app
  • *Please note: To qualify for free delivery, you must meet the minimum order value of £19.90. Should your order be below that amount, the fee is £3.00

Hermes Click & Collect: Free*

  • Standard delivery: 3-5 days (Mon-Sat), excluding public holidays
  • Add your 'pick-up point' address at checkout when prompted for your delivery address
  • You'll receive an SMS when your parcel is ready to be collected
  • *Please note: To qualify for free delivery, you must meet the minimum order value of £19.90. Should your order be below that amount, the fee is £3.00

DHL Express delivery: £6.50

  • Next day delivery is offered for express delivery orders placed before 2 pm (Mon-Fri, excluding public holidays)
  • The delivery date is included at checkout and in the shipping confirmation email
  • Select 'Express delivery' on the final order confirmation page after you've selected the home delivery option
  • Please note: express orders are not delivered on weekends 

Once your order is shipped, we'll send a confirmation email with the expected delivery date. This date is also displayed at the checkout.

All orders from Zalando.co.uk can be delivered to an address located in the UK only. We do not offer international shipping.

Please note: Delivery times may vary. You will see your projected delivery time during the checkout or in your order confirmation.


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