HELP & CONTACT
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All About Zalando
Help & Contact
Gift cards and vouchers general info
General information on voucher codes and gift cards. Gift cards and vouchers may only be used once. The following applies…
Does Zalando offer student discounts?
Unfortunately we don't currently offer student discount, but we're working on it! Please bear with us as we get more great offers…
How can I sign up for the Zalando newsletter?
It’s easy to register for the Zalando newsletter. Just go to the Zalando newsletter page, enter your email address and click…
How do I redeem a voucher code?
To redeem a voucher code, check the terms and conditions to make sure your order meets the requirements. Gift cards are valid…
How do I redeem a gift card?
You can redeem your gift voucher in your account under 'My vouchers'. The value on your gift voucher will be saved there as…
How do I buy a gift card?
You can buy Zalando gift cards for your friends and family from the dedicated gift card page. You will then be asked to select…
Returns for orders purchased with a gift card
If you return goods that have been purchased with a gift card, the credit will be added to your customer account and you will…
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