We are sorry if your item arrived damaged or defective! Let us know by clicking the “Submit a claim” button.

Please fill out the form with all the requested information so we can solve this as soon as possible. We will get back to you with the next steps via email.

Important: Only use this “Submit a claim” button to report damaged or defective items. For all other topics, you can contact us using any of the channels below.

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Want to give the item another try? Just order it again. You can find a link directly to the product in the “Orders” section of your account. No need to worry if the item has sold out - click on “Notify me” on the product page, and we’ll let you know as soon as it’s available again.

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