Can I return multiple orders at the same time?

If you have items from several orders to return to us, simply fill out the return slip for each order, pack each item you are returning along with their return slip in one box, and use a return label from any of the orders (you only need one).

Keep in mind, this return process might take a little longer as all items have to be booked and delivered back to the correct warehouse(s).

Zalando Partner products 

This policy does not apply to Zalando Partner products as these must be returned directly to the respective partner.

So if you ordered an item by our partner Adidas for example, you would have to use the return shipping label that came with the parcel sent from their warehouses to send a separate return parcel.

Read on here for more on Zalando Partners.

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