Do delivery and returns cost anything?

Delivery:

Our standard delivery is FREE of charge, as long as you meet the minimum order value of £19.90.

Otherwise the standard delivery fee is £3.00.

Our faster express delivery is offered for an extra £5.95.

Returns:

If your purchase was below the minimum order value of £19.90 and you paid a delivery charge, this will be refunded if the complete order is returned.

You can find more information on how to return an item here.


Can't find the answer you are looking for?
Contact us directly

How about £10 off your next order?

Join Zalando News for £10 off your next order as well as sale alerts, trend updates and style tips.

Please see our Privacy Policy for information on how Zalando processes your data.