faq | My Account | How do I unsubscribe from the Zalando newsletter?

How do I unsubscribe from the Zalando newsletter?

You can unsubscribe using the link in any newsletter (top or bottom) or from your account by clicking on 'Your Newsletters' and then on the 'unsubscribe' button.

IMPORTANT: Before you unsubscribe, please do not mark these emails as spam, as this may also block the delivery of other important emails from Zalando (order confirmation, etc).

Please bear in mind it can take up to 7 days for your unsubscription to take effect.


Can't find the answer you are looking for?
Contact us directly
Chat with our chatbot

Our chatbot is here to assist you. If the bot is unable to help you, it will offer a follow up with one of our live agents.

Call us

Our specialists are ready to assist you. Waiting time may take up to 2 minutes.

Monday to Saturday:
8:00 am - 8:00 pm

Sunday:
9:00 am - 5:00 pm

Local call rates apply

Fancy a £10 discount?*

Get on our list

Sign up for email newsletters from Zalando.co.uk!

Manage your preferences

What are you mostly interested in?

To learn how we process your data, visit our Privacy Notice. You can unsubscribe at any time without costs.