faq | My Account | How can I change or add a delivery address?

How can I change or add a delivery address?

Under Your addresses  in your customer account, you can modify your delivery and billing addresses or add new ones.

Here you can also specify default billing and delivery addresses, which saves you time during the order process.

Confirm all changes by clicking the 'Save Address' button.


Update your addresses before you order as delivery and invoice addresses cannot be changed once an order is in progress. An order placed on Zalando.co.uk can only be delivered to an address in the UK.

Can't find the answer you are looking for?
Contact us directly
Chat with our chatbot

Our chatbot is here to assist you. If the bot is unable to help you, it will offer a follow up with one of our live agents.

Call us

Our specialists are ready to assist you. Waiting time may take up to 2 minutes.

Monday to Saturday:
8:00 am - 8:00 pm

9:00 am - 5:00 pm

Local call rates apply

Fancy a £10 discount?*

Get on our list

Sign up for email newsletters from Zalando.co.uk!

Manage your preferences

What are you mostly interested in?

To learn how we process your data, visit our Privacy Notice. You can unsubscribe at any time without costs.