We will inform you about the expected delivery time of your order in checkout and in your order confirmation email - this time may vary according to the selected items and the shipping method.

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You can find a more accurate delivery estimate in the shipping confirmation sent to your email address, once your order is on its way. Please allow up to this date for your order to arrive.

You can also track your order in the Your Orders section of your account, once the order has been shipped.

Please note: Delivery times may vary. You will see your projected delivery time during the checkout or in your order confirmation.

If you're not at home during an attempted delivery, please note that your parcel might be delivered to a pick-up point. Please keep an eye on your delivery tracking for updates, as you might not receive a separate email notification about that.

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Just like for regular Zalando shipments, we will provide you with the estimated delivery date when you place your order. You will also receive an email confirmation with the tracking link when the parcel is dispatched from the warehouse. Through this link, you can find out the exact delivery date as soon as it’s scheduled by the courier.

The tracking link is activated within a maximum of 7 working days once the parcel has been shipped.

Once the tracking link is active, please don't worry if it doesn't update daily. It will be tracked again in the following days. If there are no new tracking updates within 5 working days, please contact our customer service through the channels below.

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