faq | Delivery | What delivery options are available?

What delivery options are available?

We currently offer the following three delivery options for getting your order to you:

Hermes home delivery: Free*

  • Standard delivery: 3-5 days (Mon-Sat), excluding public holidays
  • Expected delivery date is provided at checkout
  • For contactless delivery, you can include details of a safe place for your deliveries in the checkout or via the My Places feature in the Hermes app
  • *Please note: To qualify for free delivery, you must meet the minimum order value of £19.90. Should your order be below that amount, the fee is £3.00

Hermes click & collect: Free

  • Standard delivery: 3-5 days (Mon-Sat), excluding public holidays
  • Add your pick-up point address at checkout when prompted for your delivery address
  • You'll receive an SMS when your parcel is ready to be collected
  • *Please note: To qualify for free delivery, you must meet the minimum order value of £19.90

Long distance delivery: £3.00

  • Takes 1-2 days longer than standard delivery
  • Long-distance items can be recognised by the long distance delivery logo in the shop
  • If your order contains both standard delivery items and long distance items, you will receive the items in different parcels.

Once your order is shipped, we'll send a confirmation email with the expected delivery date. This date is also displayed in the checkout.

All orders from Zalando.co.uk can be delivered to an address located in the UK only. We do not offer international shipping.

Please note: Delivery times may vary. You will see your projected delivery time during the checkout or in your order confirmation.

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