About £6.50 order express delivery

About £6.50 order express delivery

Express delivery times

  • Next day delivery is offered for express delivery orders placed before 2 pm (Mon-Fri, excluding public holidays)
  • The delivery date is included at checkout and in the shipping confirmation email
  • Please note - express orders are not delivered on weekends 

When is express delivery not available?

  • Express deliveries cannot be sent to Click & Collect points. Remember to provide a specific delivery address
  • Some postcodes are not eligible for express delivery. Before ordering, please check yours here 
  • Partner items cannot be sent by express
  • You can check whether express is offered for your order and when you can expect delivery in the last stage of your order

Tracking your order

  • Log into your customer account to check the status of your order under 'My Orders', or check the tracking link sent in your confirmation email
  • If the DHL express courier doesn’t reach you on their first attempt, they'll leave a note in your letterbox. Follow the instructions on the card to rearrange delivery

Returning express shipped items 

Related answers


Can't find the answer you are looking for?
Contact us directly
Chat with our chatbot

Our chatbot is here to assist you. If the bot is unable to help you, it will transfer you to one of our live agents.

Call us

Our specialists are ready to assist you. Waiting time may take up to 5 minutes.

Monday to Saturday:
8:00 am - 8:00 pm

Sunday:
9:00 am - 5:00 pm

Local call rates apply

Fancy a £10 discount?

Sign up to keep track of all things fashion

To learn how we process your data, visit our Privacy Policy. You can unsubscribe at any time.