accountCreated with Sketch.accountCreated with Sketch.bagCreated with Sketch.bagCreated with Sketch.zalando logoCreated with Sketch.menuCreated with Sketch.

CONTACT US 0203 059 8139

FREE delivery & returns

Student Discount - get saving!


All About Zalando

Welcome to Zalando UK

Who are we?

Welcome to Zalando UK. We’re the ones with the orange triangle. From the beginning we've been all about High Street to High End brands - bringing them together, all in one place. We have Europe’s largest selection of clothing, accessories and shoes online, mixing popular British High Street brands with high end designers and fresh, independent labels.

Fashion Online. No Compromise.

We want to make shopping online safe and simple for you. For us that means:

Over 1,500 brands - from High Street to High End

We're proud to showcase Europe's largest selection of clothing, shoes and accessories online. Shop High Street to High End with over 1,500 of your favourite brands for men, women, kids and every occasion imaginable.
See what's new in for her and for him.

Free standard UK delivery, on every single item

We offer free delivery on each and every item - no matter how big or small your order. Choose from either home delivery or collection at your local parcel shop. Sometimes fabulous fashion waits for no (wo)man so if you need things a little quicker than our standard 2-4 working days delivery, you can also choose Express Delivery at the checkout for just £5.95.
Find our more about our delivery options.

Free and flexible returns - take your time!

If you change your mind about something or it's not quite the right fit - no worries. You can send any unworn item back to us free of charge within 100 days of the order being placed.
Learn more about our 100-Day Returns policy in our help section.

Safe and Secure Shopping

We believe online shopping should be safe and secure for everyone. We promise secure payment with SSL encryption, buyer and data protection and are a proud member of Trusted Shops.
See our ratings and reviews on

Browse more of what you like in your personalised feed

Create your perfect online wardrobe, ready for you to delve in and out of whenever you fancy! Simply pick and choose your favourite brands and styles and we'll show you the top picks and new in goodies every day.
Show me my personalised feed.

Europe's largest selection of fashion at
© ZALANDO Shop from over 1500 of your favourite High Street to High End brands.

The Zalando Story

It All Started with a Shoe... a shared apartment/office/warehouse on Berlin’s trendy Torstrasse. Well, a few pairs of shoes actually. Since then we’ve sold a lot more shoes and have grown to be Europe’s largest online fashion retailer. Today, we offer fashion-lovers in 15 different countries our wide range of products – from High Street favourites to designer brands, sportswear and kidswear for him and her. A lot has changed since then, but our core values have always remained the same – combining great fashion with the latest technology and exceptional customer service.

From High Street to High End

We’re delighted to share our new Autumn/Winter campaign with you, featuring the beautiful and unique personalities: Joséphine de la Baume, Phoebe Collings-James, Veronika Heilbrunner and Saskia de Brauw. You might have seen our latest 'No Compromise' commercial (watch it here.) From High Street to High End, we’ve got all your favourite brands in one place. Find the latest styles and freshest fashion insight on Zalando UK.

Phoebe Collings-James for
© ZALANDO Phoebe Collings-James features in our latest "No Compromise" campaign

It's all in the name...

Zoolando, Zolanda, Zelando, Zalander, Zolando, Zalonda... don't worry, We've heard them all (Zoolando is our favourite, by the way). What does it mean? It may not be in the dictionary, but Zalando is all about fashion for you, on your terms. And whatever you call us (the legit way to pronounce it is Zal-An-Doe by the way) discover brands you love and hundreds of new products every day. Find out what's new this week and every week with our edit of the latest arrivals for men and women.

Join Us!

Zalando’s success also reflects our exceptional team and our efforts - we're marketers, techies, operations, logistics, biz-devs, designers, merchandisers and everything inbetween! With more than 10,000 employees from over 100 different countries, we all have one goal - to make Zalando the best online destination for fashion. We are always happy to welcome new colleagues ready to join us in creating the world’s best online fashion experience.

If you think you've got what it takes, check out our job vacancies online.

Get in touch

If you know what you're looking for you can check out our handy Frequently Asked Questions.

If you still can't find what you're after our friendly customer care team are available for you seven days a week; weekdays 8am-8pm and weekends 9am-5pm. Simply give us a call on 0203 059 8139 *local rates apply. Alternatively you can send us an email at

And if you're looking for business or PR contacts please visit our corporate site and newsroom.