Security

How secure is shopping on Zalando?

We use 128-bit SSL security encryption in our checkout process. This encrypts the personal data you provide us, to ensure it is safe and not accessible by any third parties. However the most important protection is your own password, so make sure you never give it out to others. Of course, we implement effective Privacy Policies and comply with statutory requirements. Your Data is only used to process orders and to continually improve our services. It will under no circumstances be disclosed to third parties without your consent. For more details, please refer to the Terms & Conditions.

For your convenience, your payment details will be saved on our encrypted server. You can delete your card details after you have placed your order by logging in to your account and clicking on 'My Payment Methods'. By selecting 'delete credit card' within this section, we will remove your payment details from our database.